How do you identify the key drivers and objectives for your CRM and digital project?
It is crucial to identify the key business drivers and organisation objectives prior to commencement of your CRM and digital project. Failure to keep sight of these goals whilst measuring success frequently, is likely to have an impact on project success.
In this video, Dave Homer, IT Project Manager for Millertech’s client NASUWT provides an insight into the business drivers and objectives identified prior to commencement of the organisations CRM and digital project.
NASUWT are the largest Union to represent the teaching profession. They work to deliver real improvements to teachers’ working lives, seeing to ensure that they are recognised and rewarded as highly skilled professionals. This includes working conditions that enable them to focus on their core role of teaching.
