Is your member retention rate declining?
It costs 8 times less to retain an existing member than recruiting a new one, so member retention strategies are more crucial than ever for membership organisation success.
We hosted a member retention webinar with the MemberWise Network where we provided insights into reactive and proactive tactics that real-life membership organisations have adopted to drive their retention rate.
During the webinar we discussed:
- Practical, reactive and proactive strategies to optimise your retention rate
- The different approaches that can be implemented across the member engagement journey
- Establishing which metrics are most appropriate to measure this key area
- Heard about real-life membership body case studies that brought this topic to life
You can download the Member engagement eBook below: